Word 2016 freezing when clicking in printer properties – print properties dialog opens off screen

One of my clients is having a weird problem where Word 2016 (Office 365 E5) started freezing.  Initially, it was when deleting words but we also found that upon clicking printer properties while trying to print causes the printer properties dialog box to open off screen where you can’t see it.  I know it opens off screen as trying to right click and close Word gives an error message saying there is an open dialog box that needs to be closed before Word can close.

Tried safe mode to no avail.  Currently attempting to reinstall Office using the online repair method.

Exchange 2003 not receiving external e-mails

If you run into this problem where you have an SBS 2003 or Exchange 2003 server not receiving external e-mails or even sporadic, intermittent e-mails, check the self signed SSL cert that the CIECW creates.  More than like it’s expired.  If you re-create it by re-running the wizard and telling it to create a new certificate, you should be golden.  I racked my brain and hours trying to get this to work.

SBS 2003 migration to Server 2008R2 SharePoint Services 3.0 error message Value does not fall within expected range

I’m sure someone will find this post handy.  I was following this guide: http://demazter.wordpress.com/2010/04/29/migrate-small-business-server-2003-to-exchange-2010-and-windows-2008-r2/ and got stuck at the migrating SharePoint Services 3.0 part.  The part where you first create the new site and app pool and then go into SharePoint 3.0 Central Administration and try to create or extend a web application and utilize the site and app pool you just created has resulted in an error message once I submit the page that says “Value does not fall within the expected range.”  What I ultimately did was delete the site and app pool and then went back to create or extend a web application, told it to create a new site and a new app pool, used the defaults just like you did when you manually created the site and app pool but when you get down to the application pool section use application pool name: companyweb, select a security account for this application pool.  I didn’t know what to do so I choose predefined and network service.  Follow the rest of the from the other walk through and you should be able to get passed the error message.  However I went back, manually deleted the site and application pool and then used the original method which then worked.  The only other caveat was that on other computers when accessing the companyweb site I was getting login prompts for username and password and any username or password I used wouldn’t allow me in and it would take me to an access denied page.  I then found out that you have to set the search service account.  I did that and it appears to be working.  Hope this helps.

Western Digital RMA process – extremely disappointed

I recently had a client who’s hard drive failed.  I replaced their hard drive roughly a year ago.  I replaced it with this hard drive: Western Digital Scorpio Black 320 GB Sata 3.0 Gb-s 16 MB Cache 2.5-Inch Internal Retail Kit Drives WDBABD3200ANC-NRSN.

Upon finding out that it had failed using Hitachi’s Drive Fitness Test, I promptly went to the Western Digital website to start the RMA process.  This hard drive comes with a 3-year warranty.  I started the process and attempted to do an “Advanced RMA” which basically means that I give them a credit card and they put a hold on the card for the MSRP of the hard drive, which was $120.00.  Then they send me the drive in hopes that I ship the drive back.  Otherwise, they will charge the card the full price, which again would be $120.00.

I ended up getting an error message indicating that the “Advanced RMA” could not be performed.  I tried again, same thing.  In the end it told me I had to call in to Western Digital to process the RMA.

I call in only to find out that they DO NOT provide return shipping at no additional cost.  Instead, they make YOU, the user, pay for shipping.  So on top of putting the $120.00 hold they also make you pay for shipping back to them for their own failed product.  Ingenius, is it not?

Anyways, I’m only complaining because if this had been a company called Seagate, this would NEVER have happened.  First of all, you can pay a $10.00 fee (you do not get this back), and they not only ship you the drive next day air but they also provide a return shipping label which has been pre-paid!  Can you believe it?  Oh, I forgot to mention, THEY DO NOT PUT A HOLD FOR THE MSRP OF THE HARD DRIVE ON YOUR CREDIT CARD!

It’s simply amazing that a company would go out of their way to help a client get their replacement hard drive in the fastest possible manner!

From this point on you guys can already guess who I’m sticking with in regards to hard drive purchases, yes, you got it right, Seagate.

Making the transition from technician to systems administrator is not what it appears to be

I thought I would happily move up the ladder and move from a technician to a sys admin or a network admin.  I finally have the opportunity to earn a great amount of experience as a sys admin.  I am learning that it’s not all what it’s cracked up to be.  I think my unfortunate downfall in this particular situation is that I am being lead by a person who has no real regard for wanting to teach me and that expectations are much higher than what it is.  It’s unfortunate but I am hanging in there.  I hope all goes well.  Cheers.

My iPad complaints

iBooks Categories are bjorked

There are more sub-categories that cannot be accessed.

Technical books are lacking

Technical books are severely lacking.  If you want to learn CSS for instance, there is slim to none right now.  I am positive that these books and titles will be added as we go on but at its current pace, it will take at least a year if not more for several major titles to land itself on the iBooks sales list.  I’m not sure if this is due to publishing issues or pricing issues but when I’ve reached out to authors of several prominent CSS books they indicated to me that it would be on the iBooks store eventually but they were unsure of exactly when.

Marvel comics pricing is unfair

Marvel comics cost $1.99 per comic regardless of how old it is.  I think that $.99 cents is a little more fairer.  For comic books, I’ll read it once and only once.  With music, it holds a lot more value since I can listen to an mp3 for however long I want to.  With reading, I’m a one time, one hitter quitter type of guy.

Another thing about Marvel is that they don’t have a set release date.  Like music comes out every Tuesday.  At first it appeared Marvel was following a weekly schedule and then it started to get sporadic where it would be a week and two days or sometimes a week and three days.  Then come to find out the latest release only included nine titles.  I was disappointed with that.

Last but not least I really wish Marvel would release stuff from at least six months ago.  I understand they don’t want to compete with themselves for new releases, that is a given but they can still release comics that were released six months ago.  It makes absolutely no sense to keep those away from comic book fans.  Especially fans like me who have almost no places locally to buy comic books.

Internet Explorer 8 does not show CYMK formatted jpgs

Very interesting.  I am making a birthday invitation for my son’s first birthday party and I uploaded a jpg to my server and sure enough when I tried to view it I got the red x as though it was missing.  I first thought it was a size thing and then resized it obviously and tried again.  The same thing happened.  Then I finally realized oh crap, it is CYMK formatted so that it can be printed out.  I then did a simple Google search and found that IE8 does not support this.  I tried the pic in Opera and Safari with both working properly.  Very weird.  So if you run into this problem, at least you know why!

Setting up GMail push with your Apple iPhone

If you have an iPhone and a GMail account and you are not using the iPhones push feature, you are missing out.  Instead of fetching email every single time you open up the Mail app, configure your iPhone to push your new email directly to your handset.  It’s a simple process and requires that you have a Google GMail account.

If you don’t have an account you can create one here.  Besides email you also have the option to sync/push your contacts as well as calendar.  This is especially handy if you are in business.  All you do is either set the calendar info on your iPhone or through the Google Calendar website and it will push the data each way.  I use it for all of my appointments.

Here’s the link to show you how to setup and configure your iPhone with GMail’s push email.