Word 2016 freezing when clicking in printer properties – print properties dialog opens off screen

One of my clients is having a weird problem where Word 2016 (Office 365 E5) started freezing.  Initially, it was when deleting words but we also found that upon clicking printer properties while trying to print causes the printer properties dialog box to open off screen where you can’t see it.  I know it opens off screen as trying to right click and close Word gives an error message saying there is an open dialog box that needs to be closed before Word can close.

Tried safe mode to no avail.  Currently attempting to reinstall Office using the online repair method.