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Corsair K95 keyboard and Logitech G700s review 6 months later

Submitted by on Friday, 24 January 2014No Comment
I’ve owned and used 2x K95 keyboards and 2x Logitech G700s mice.

The reason I have two is I use one pair for work and one pair for home.
Initially I gave both items raving reviews and it’s only been six months but some weird quirks has popped up.  I’ve extremely OCD when it comes to weird quirks like this and it ends up bothering me to no end.
So for the Corsair K95, my work keyboard has one key that’s failed or is failing.  They say it is called key chatter or key bounce.  It is when you hit the key and it types more than once so for instance my L key is the one that is broken.  Sometimes when I type L it comes out as ll or sometimes it does not even register.  I have been trying to get an advanced RMA with Corsair so that I’m not out of a keyboard for an extended period of time.  Thankfully I just went ahead and bought myself the Cooler Master CM QuikFire keyboard and it will be arriving on Monday.  So far my RMA experience with Corsair has been poor.  I sent a submission via their online ticketing system since that is what someone told me to do when I called in.  It’s been 24 hours so far and I have not even received an e-mail indicating they’re working on my ticket.  I called this morning to see if they would take my RMA over the phone but was on hold for so long eventually a voicemail box came up and said to leave a message.  I left a message and am waiting for them to call me back.
As for the Logitech G700s well it has some really strange quirks with its software and there’s a really weird bug where it loses its settings.  You can store mouse settings onboard in its own memory which in theory should be stored forever until you change it and this is good because you can take the mouse and move it to another computer and those settings that you created within the mouse will carry over.  However, there’s a very bizarre bug where when you don’t turn off the mouse and either logout or restart the computer and if the mouse hasn’t been able to communicate with the Logitech Gaming Software it will rever its settings back to the defaults which is quite annoying.  So for instance if you have a computer that you share with family members and you use the fast Windows switching, you’ll notice that when you lock the PC and sign into another user profile that the settings for the mouse will reset.  It’s really annoying to say the least.  If you want to find more you can Google “Logitech Gaming Software DPI reset bug” and you’ll see tons of people complaining about this problem.
The problem with Logitech is that it seems like they just do not care about these issues.  It goes unnoticed on the forum or if they do reply they give a really weird work around.  So for instance the work around for the DPI reset/settings reset problem is to turn your mouse off before you sign out and make sure the Logitech Software is not loaded before you turn the mouse back on.  I know it sounds really strange that you have to jump through all these hoops just to get your mouse to work right.  I wish they’d be more transparent and focus on fixing the issues instead of trying to find workarounds.

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