Home » Random Fixes

Windows XP Service Pack 3 (SP3) installation causing blue screen upon reboot

Submitted by on Friday, 16 May 200844 Comments

If you have installed SP3 onto your new HP, and are now experiencing a blue screen upon rebooting, you need to boot into safe mode by continuously hitting the F8 key upon starting your computer.  Then, click on the start menu, select “Run.”  Next, type in regedit and hit enter.  Look for this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intelppm\Start

Upon doing this, you need to change the hex value for “Start” from 1 to 4.

Complete these steps, restart, and you should be able to get into your computer with no more blue screen.

44 Responses to “Windows XP Service Pack 3 (SP3) installation causing blue screen upon reboot”

  1. KMITS says:

    Not True WannaBeTech, it happened to me and I don’t have an HP or Presario, nor do I have an AMD processor. The machine is an Alienware Area 51 with XP and no Media Center. It does have a firewire interface with a mixing board with 24bit audio driver. The audio driver within the service pack 3 was not compatible causing this error.

  2. WannaBeTech says:

    Kmits, read Ethan’s comments. On the other hand, Blue Screen errors happen all the time. I will like to keep my comment only for that computer brand I mentioned for the sake of not arguing. A lot of people forget to search the Hp site for hotfixes.

  3. phound says:

    Thanks you, worked on a pavilion a810n

  4. Gibbo says:

    Hi, Compaq Laptop. same as HP. AMD. I can’t get it to start in safe mode no matter what I try. just heads back to BSOD and reboots within seconds. so I can’t get in to mess with the registry keys.

  5. Gibbo says:

    grateful for any help, happy twentyten
    gibbo

  6. Thank you so much for thuis post! I had performed two system recoveries and one system restore tryingto get this HP computer to boot into SP3. The registry edit above worked perfectly!

  7. Thank you so much for this post! I had performed two system recoveries and one system restore tryingto get this HP computer to boot into SP3. The registry edit above worked perfectly!

  8. wasabi says:

    Wow…that trick works great!!!!!! Thanks so much!

  9. I know that C64 is the best graphic card…

  10. Trevor says:

    thank you worked like a charm

Leave a Reply