Comments on: Hewlett Packard DV6000, DV9000 series wireless card problem / defect which leads to a bad motherboard http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/ Hard to find fixes for those done gone stubborn problems you encounter in every day tech life. Tue, 07 Sep 2010 04:25:19 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Jayna Sipkema http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-4/#comment-15654 Jayna Sipkema Mon, 10 May 2010 14:55:42 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-15654 You should really take a look at the $50 free chip being offered at our new Bet Phoenix Casino. Available now at: <b><a href="http://bit.ly/bet-phoenix" rel="nofollow">Bet Phoenix</a></b>. Good luck! You should really take a look at the $50 free chip being offered at our new Bet Phoenix Casino. Available now at: Bet Phoenix. Good luck!

]]> By: RoasseRah http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-4/#comment-14075 RoasseRah Fri, 18 Dec 2009 13:46:11 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-14075 Hello, My computer worked slowly, too much mistakes and buggs. Please, help me to fix buggs on my PC. I used Windows 2003. Thanks, RoasseRah Hello,
My computer worked slowly, too much mistakes and buggs. Please, help me to fix buggs on my PC.
I used Windows 2003.
Thanks,
RoasseRah

]]> By: Michael http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-4/#comment-12772 Michael Wed, 19 Aug 2009 23:28:04 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12772 I sent in my DV9000 with the exact same problems and HP says they will not cover it as my laptop they say is not covered. They are awful and I will never buy an HP product again. I sent in my DV9000 with the exact same problems and HP says they will not cover it as my laptop they say is not covered. They are awful and I will never buy an HP product again.

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]]> By: BillyCrash http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-4/#comment-12600 BillyCrash Mon, 15 Jun 2009 11:01:47 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12600 Well, I tried a few more times with HP, but was unable to get them to extend the warranty further. They replied that as I had noted from their original correspondence, this was a "one-time fix" and once out of the extended warranty period, they were not responsible. I'm sending a letter to HP corporate stating that this is not a normal warranty item, this is a design flaw and should be treated differently. Don't expect a reply from them and it doesn't really matter since I've since purchased an Acer 8730. Glad I did, better computer, faster and better specs, cheaper price on Amazon, too. Hasta la vista HP!! Well, I tried a few more times with HP, but was unable to get them to extend the warranty further. They replied that as I had noted from their original correspondence, this was a “one-time fix” and once out of the extended warranty period, they were not responsible.

I’m sending a letter to HP corporate stating that this is not a normal warranty item, this is a design flaw and should be treated differently. Don’t expect a reply from them and it doesn’t really matter since I’ve since purchased an Acer 8730. Glad I did, better computer, faster and better specs, cheaper price on Amazon, too.

Hasta la vista HP!!

]]> By: Jamie http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-4/#comment-12598 Jamie Mon, 15 Jun 2009 05:56:39 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12598 Shawn. If this is truly a friend, then DO NOT, I repeat, DO NOT spend the $400 to HP. I promise you, guaranatee you, that they will not be able to fix it. They are INCAPABLE of this repair because it is a hardware design flaw. All they will do is put the new motherboard and possible new wi-fi board in and poof, it will fail just as before. TRUST ME ON THIS. DO NOT PAY THEM MONEY FOR SOMETHING THEY ARE SIMPLY INCAPABLE OF FIXING. They are COMPLETELY USELESS. If you value this person as a friend, you will instruct them to though the piece of garbage HP laptop in the dumpster NOW and NEVER EVER EVERRRRR by another HP product for as long as they live. I know I won't. I'm a computer engineer myself and have boycotted HP for life over this nonsense. Shame on HP. They are just freakin pathetic. How on god's green earth could a hardware design flaw of this magnitude slip through their manufacturing test and engineering test processes? I'll tell you, because they have incompitent engineers working for them this simply don't give a crap and are fine with shipping crap so long as they get to go home early every day. And how can a disaster of this magnitude be handled so incompetently? Again, ridiculous people working for them. They ONLY thing HP did well with this mess was covering it up. With the cover up, they performed brilliantly. Hats off to them in this arena. Spread the word to everyone you know, don't buy HP ever again. Shawn. If this is truly a friend, then DO NOT, I repeat, DO NOT spend the $400 to HP. I promise you, guaranatee you, that they will not be able to fix it. They are INCAPABLE of this repair because it is a hardware design flaw. All they will do is put the new motherboard and possible new wi-fi board in and poof, it will fail just as before. TRUST ME ON THIS. DO NOT PAY THEM MONEY FOR SOMETHING THEY ARE SIMPLY INCAPABLE OF FIXING. They are COMPLETELY USELESS. If you value this person as a friend, you will instruct them to though the piece of garbage HP laptop in the dumpster NOW and NEVER EVER EVERRRRR by another HP product for as long as they live. I know I won’t. I’m a computer engineer myself and have boycotted HP for life over this nonsense. Shame on HP. They are just freakin pathetic. How on god’s green earth could a hardware design flaw of this magnitude slip through their manufacturing test and engineering test processes? I’ll tell you, because they have incompitent engineers working for them this simply don’t give a crap and are fine with shipping crap so long as they get to go home early every day. And how can a disaster of this magnitude be handled so incompetently? Again, ridiculous people working for them. They ONLY thing HP did well with this mess was covering it up. With the cover up, they performed brilliantly. Hats off to them in this arena. Spread the word to everyone you know, don’t buy HP ever again.

]]> By: Shawn http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-3/#comment-12597 Shawn Mon, 15 Jun 2009 05:27:15 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12597 Just read the post and called HP. This is not my machine. I am working on it for a friend, so I do not know when the problems started. The problems were exactly as described as above. Rebooting and the WAN not working. Called HP they stated that the program started 3/08 want till 3/09 and then was extended 2 months. It expired 5/09. So I missed it by 2 weeks. They gave me a price of $400 to get it fixed. I guess I'll see if my friend wants to get it fixed or not. Good luck. Just read the post and called HP. This is not my machine. I am working on it for a friend, so I do not know when the problems started. The problems were exactly as described as above. Rebooting and the WAN not working. Called HP they stated that the program started 3/08 want till 3/09 and then was extended 2 months. It expired 5/09. So I missed it by 2 weeks. They gave me a price of $400 to get it fixed. I guess I’ll see if my friend wants to get it fixed or not. Good luck.

]]> By: BillyCrash http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-3/#comment-12559 BillyCrash Fri, 05 Jun 2009 21:33:50 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12559 Same problem here with no boot on my DV9005, purchased 12/06, problem started 9/08. However I was aware of this additional warranty offered by HP and made arrangements with them to fix it. They processed this promptly and laptop was fixed, they said they replaced motherboard and battery. However now 6/09 the problem has come back again, laptop is dead. Contacted HP and they say this is a one-time fix only. Doesn't seem right to me that this is clearly a unique problem with this line and they should fix it if the problem occurs. Still trying to work this with HP, but so far they say it's one-time only and I'll have to pay to get it fixed this time. Will advise if I get a resolution. BC Same problem here with no boot on my DV9005, purchased 12/06, problem started 9/08. However I was aware of this additional warranty offered by HP and made arrangements with them to fix it. They processed this promptly and laptop was fixed, they said they replaced motherboard and battery.

However now 6/09 the problem has come back again, laptop is dead. Contacted HP and they say this is a one-time fix only. Doesn’t seem right to me that this is clearly a unique problem with this line and they should fix it if the problem occurs. Still trying to work this with HP, but so far they say it’s one-time only and I’ll have to pay to get it fixed this time.

Will advise if I get a resolution.

BC

]]> By: james johnson http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-3/#comment-12549 james johnson Tue, 02 Jun 2009 16:19:21 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12549 I wish I had your luck, I've now sent in a Laptop to HP on two occasions and they replaced the broken motherboard with the SAME MOTHERBOARD TYPE AND BROADCOM CARD. Yeah that's a great idea, you know something is broken so you just swap it for another likely to break offering. SIGH. STUPID HP. I wish I had your luck, I’ve now sent in a Laptop to HP on two occasions and they replaced the broken motherboard with the SAME MOTHERBOARD TYPE AND BROADCOM CARD. Yeah that’s a great idea, you know something is broken so you just swap it for another likely to break offering. SIGH. STUPID HP.

]]> By: Des http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/comment-page-3/#comment-12187 Des Tue, 03 Feb 2009 16:14:58 +0000 http://www.randomfix.com/2008/05/10/hewlett-packard-dv6000-dv9000-series-wireless-card-problem-defect-which-leads-to-a-bad-motherboard/#comment-12187 Ignore my comments about the motherboard, apparently the DV6000 and DV9000 are the same range I just misread, and the BIOS is OK. The BIOS I was running on my broken DV6000 was the recommended F.3D BIOS , and now I'm running the F.40 BIOS on my repaired DV6000 which Im guessing is a newer BIOS. So far I am happy the machine seems to be running great and HP's turn around time was impressive. Ignore my comments about the motherboard, apparently the DV6000 and DV9000 are the same range I just misread, and the BIOS is OK.

The BIOS I was running on my broken DV6000 was the recommended F.3D BIOS , and now I’m running the F.40 BIOS on my repaired DV6000 which Im guessing is a newer BIOS. So far I am happy the machine seems to be running great and HP’s turn around time was impressive.

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