The Exception Breakpoint error message

I am working on a friend’s computer and whenever I tried to shut the computer down, I would get this message indicating “The Exception Breakpoint” and some other stuff about a “Bad Image.”

I then tried to uninstall Zone Alarm and got the same damn message.

I tried so many different things but could not put my finger on it.

Then I realized that the error had to do with Zone Alarm.

How did I fix it?

I went ahead and went to the preferences tab and then checked for updates. I downloaded and installed the newest available update, installed it, and rebooted. Once this was completed, I could then shut Zone Alarm down as well as uninstall it. The error messages also went away.

What a pain in the damn buttttt.

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