I am working on a friend’s computer and whenever I tried to shut the computer down, I would get this message indicating “The Exception Breakpoint” and some other stuff about a “Bad Image.”
I then tried to uninstall Zone Alarm and got the same damn message.
I tried so many different things but could not put my finger on it.
Then I realized that the error had to do with Zone Alarm.
How did I fix it?
I went ahead and went to the preferences tab and then checked for updates. I downloaded and installed the newest available update, installed it, and rebooted. Once this was completed, I could then shut Zone Alarm down as well as uninstall it. The error messages also went away.
What a pain in the damn buttttt.