I was working on a Gateway MX6440 series laptop and I had to do a clean install. After installing Windows I did the normal routine, try to install the drivers. I normally hit the homepage of the laptop manufacturer to get the most current and legit drivers. I found all but two drivers. The audio and the modem driver did not work.
The audio driver, come to find out, is a two step process. First you have to download the Realtek driver and then once you do that you have to download the ATI sound bridge driver. Next, the dial-up modem driver. No matter what I did I could not get the driver to load. I finally gave up and contacted Gateway’s chat tech support. The tech support agent took control of the unit and eventually went to an unofficial EMachine/Gateway website which listed all the drivers. I was then able to download a driver pack that included the modem driver. Once I did that, ran the executable, the driver installed fine. Here is the driver pack in case you need it.
Do you have a copy of the drive pack? I didn’t see a link.
Thanks,
Tank
Tank,
I apologize dearly.
Gateway Driver Pack
Hope this helps!
Thanks. Did that include the sound drivers as well or was that pack just for the modem driver? I’m not a jobber so I can’t say that I’ve ever seen a .rar file…what do I need to open that driver pack.
Regards,
Tank
I uploaded it in a .zip format. Let me know if this works for you. If you have Windows XP you should be able to extract the contents.
Oh, well done!!! I only needed to extract and update the AC97 driver and then restart the computer…how nice it was to hear the “Windows Vista welcome” through my laptop speakers. I’ve been looking for this fix all week. There are many others on several different forums looking for the same…I’ll point them to you. Thanks a bunch.
Tank
Tank,
No problem.
I’m having the same problem no sound w/ Vista on MX6440 I’ve tried installing AC97 driver and it’s not working I keep getting an error Codec 10 error and I’ve tried using your patch nothing seems to be working can you please help! Thanks
Eric
I don’t know for certain what could be going on. Tank said he was able to extract the sound driver and use it from there. Have you tried installing the driver from within the Device Manager?
I extracted your zip file driver pack you posted and then used the device manager to update the sound driver…select “browse for the file” instead of letting windows look for it. Browse to the location where you extracted the driver pack and select AC97. Worked the first time around after windows restart. Great fix!
Alright I will try to install it through the device manager again maybe it will work.
Thanks Guys
I had the same problem but this driver pack..
It Really Works!!!!
Wow, thanks! Found you via Google, trying to help restore my Dad’s MX6433, and pleased to say that the drivers work for this model, too. Thanks very much!
Thanks a lot for the .rar, I have a NoteBook GateWay MX6426 and then sound driver really works.
Would you mind telling me a little more about the software you’re using for this website? I’d like to set up a similar site (not computer-related).
BTW, the driver pack is still working with no problems on my Vista-upgraded MX6440 laptop. Thanks again.
Regards,
Tank
wrked for me…thanks a buncH!
Thanks for this write up. Gateway still doesn’t have the correct audio, network, or modem drivers on their website.
For some reason or another, I don’t think they ever wil. This is why I don’t recommend them to any of my clients. That and the Gateway official chat support sent me to an “unofficial” EMachine website that had the driver pack there.
i have tried all the above. got the sound to work but not the modem. im working on a Gateway MX6030
Jeff,
Have you tried installing the modem driver manually through device manager? What I mean by that is right clicking on the modem device, update driver, etc.? Try it that way. Otherwise, you may want to try the driver at the Gateway site. Let me know in any case.
yes i tried through the device manager. i have also dried 20 other drivers for the modem. i have exhausted every resource i know
Hey fellas, a you guys are great i love how i typed in ‘mx6426 sound drivers’ on google.. you was top of list and works perfectly gateway should pay you guys!
Awesome! thanks for dealing with the idiots at gateway for me!
Does this driver pack work with notebook Gateway MX6440 ?
But the driver for modem works for me 
I’ve download this pack and install audio driver via Device Manager but it doesn’t work
I’ll try again tomorrow,after use recovery disc.
Why Gateway’s recovery disc doesn’t have drivers installed ?? I got angry with it !And the drivers provided on Gateway support site :\
Wow! After hours of trying to install the drivers downloaded from Gateway, these ones finally worked on my MX6440. Thanks for the post and thank god for Google!
You are my fawking hero!!!!
I just bought Gateway MX-6961 with WINXP MEDIA CENTER EDITION PREINSTALLED WITH ONE BIG PARTITION …DID A MISTAKE..WIPED IT OFF THE WHOLE HARD DRIVE…INSTALLED XP PRO (MY OWN LICENCSED) AND WHOOPS…NO AUDIO AND NO MODEM…DAMN GATEWAY PPL TOLD ME ON PHONE THAT THIS NOTEBOOK IS NOT XP SUPPORTED..ONLY VISTA WOULD WORK..BUT I AM A SOFTWARE DEVELOPER AND 90% OF MY APPLICATIONS ARE NOT VISTA COMPATIBLE…SO CAN U FIX THIS FOR ME AND PROVIDE ME THE AUDI0 DRIVER AND MODEM DRIVER?
PLZ HELP I AM STUCK AND DISAPPOINTED.
RE:”BUT I AM A SOFTWARE DEVELOPER AND 90% OF MY APPLICATIONS ARE NOT VISTA COMPATIBLE”
Firat of all the fix “Gateway Driver Pack” (drivers obviously included!)has been presented in this thread first and foremost…to work with XP (and everything else) nonetheless!
Second of all, if you are a software developer, shouldn’t you be striving to make your programs work with the most current softawre/OS?
>>”First of all the fix “Gateway Driver Pack” (drivers obviously >>included!)has been presented in this thread first and foremost…to >>work with XP (and everything else) nonetheless!”
I did download driver pack but unfortunately not lucky enough to make it work…its not working at all…
>>Second of all, if you are a software developer, shouldn’t you be >>striving to make your programs work with the most current >>softawre/OS?
Coolloser i develop softwares using Oracle and Oracle hasnt released their version for Vista yet…they say it will take a year to release vista version as the OS is new and they have to wait untill it gets stable
plus corporate organizations doesnt jump so early on every new upcoming OS …so far XP is very stable as far as I know and used.
please help to find Audio and Modem drivers for my Gateway MX6961..this sigmatel thingy suxs big time…
to work with sound, on gateway mx6030
sound intel 82/801 CA/CAM AC97
it really work very well
wow i love you man
You are the man, i spent howwww long trying to find out what was up wit my computer after i did a clean install, i used like 4 different cds and installation procedures and the drivers i was getting didnt do anything, these seem to have worked. THANKS!!!
kick ass! been searching for a working audio driver for some time - thanks a bunch!!!
thanks so much!!!!!
i am having trouble with my audio and wireless drivers…i am not a computer guy at all…i downloaded the drivers along with the driver pack and i guess i just don’t understand what to do next…i have gone to the device manager and tried updating but it tells me there is nothing to update…it says with my audio driver that it is not digitally signed…any step by step help you could offer would be GREATLY appreciated.
hey thanks for the excellent work. This fix really worked on my mx6440. I could not get the driver for the pci bus to update though. do you have any on why it would not update.
Randy,
Normally the PCI BUS driver is included with I believe the chipset drivers. You can try looking for anything that says system chipset or chipset drivers.
I have this model laptop but with XP version. I have downloaded the driver and have tried updating but it says there is nothing to update. help please
wer is the pack?
Ok, had the same problems as others on here, i couldnt get the sound or modem drivers to work at all on a mx6030. I WILL NEVER SUPPORT OR SELL ANYONE A GATEWAY PRODUCT AFTER THIS! i didnt end up using the driver pack just aimed the sound device at the AC97 drivers under intel in default windows install. I still cant get the modem to work but i dont think he will care.
Perfecto, solucionado el problema de audio con mi mx6426
Thnks a lot i was loosing my mind trying to figure out what’s wrong with that crap.
You are a life saver! I spent the last day emailing back and forth with Gateway to get drivers and they are a bunch of morons. They pointed me to the wrong system drivers and wrong os drivers. I found the page you mentioned and had the same results but in all of gateway’s replies, no one ever pointed me to that page… the one that actually had a few of the right drivers for the MX6440. Thanks a lot!
Thanks man this is just the fix I needed.
BTW - I have installed several different version of Linux (Ubuntu/Kubuntu/Xubuntu 6.x to 7.x) and not once did I have a problem with the sound drivers. In fact the only driver I needed was to get the wifi working.
So I’d like someone to explain that to Gateway.
Thanks a lot, this really saved my life.
Just want to say thank you!
You are the FUCKING MAN !!! THANKS A LOT
I wish I had found you two days ago. . . THANKS A Billion
Thanks a BUNCH! Already went through the sound driver rig-a-ma-roll, but your modem driver fix was PERFECT! My computer savvy husband couldn’t figure it out, so I thought I’d give it a whirl. WOW! He was impressed, but I gave you all the props!!
I have a Gateway MX6030, running XP Pro, that lost the sound after I had to reinstall the operating system. The Connexant Audio Driver on the Gateway website wouldn’t work — until I edited the .inf file and added the Hardware Id for my sound card (that I looked up in Device Manager). Then it worked like a charm. So Gateway appears to have the right driver, just the wrong configuration file.
I feel kinda dumb, where is the zip file, I only found the link to the rar file. Thanks
Thanks a bunch for this great post!
Where can I download the audio driver for windows xp pro
Thank you so very much - been screwed by Gateway’s web site for 3 days trying to figure this out. Took 2 mins after I downloaded the drivers from your RAR file. I hope good fortune falls from the sky on you and your family!
I’m trying to do this on Vista, got the MX6440 on Vista Ultimate got it all downloaded and unzipped but I can’t figure out what to do now, everytime I use the .exe it tells me cannot install missing drive XXXX and device manager isn’t helping either. Has anyone worked this on Vista? Any help would be greatly appreciated.
dude thanks so much, i hate gateway. gay gay gay
Honestly, i hate gateway for reasaons like this. However, you are like the knight in shining armor lol. Thanks to you I got a couple of the hard ones working. Wifi’s still acting up, but you helped me save a lot of hair with posting that driver pack. thanks.
Hey adam How do you get to the intel folder on windows or where can you download the intel driver for the ac97 i have the mx6030 and im trying to get the sound to work
I don’t seem to have the technical knowledge of everyone else here. I unzipped the service pack and went to device manager. I do not have anything called Sound Drivers. I have 2 items that relate to sound. The first is the multimedia audio controller. It has a yellow question mark and exclamation point on it. When I try to install the AC97 I get an error message stating that it cannot install b/c I don’t have the necessary software.
The only other place I would consider installing this service pack is in the sound, video and game controllers. But device manager states that everything is working fine.
In the meantime, I have no sound on my MX6426. HELP!!!!
I played around with the driver patch for about an hour and I got my sound working! This is amazing because I am really a novice when it comes to fixing my computer.
Apparently I now know more than the useless people at Gateway support. Going to their website was a waste of time. This site here is the best fix for your audio problems.
I am a network engineer, I fix servers, workstations and laptops all the time, and have been for 15 years. I have been working on this MX6440 notebook for a friend. This stupid thing had me stumped completely with the modem driver. I tricked out the audio but could not get the modem to work no matter what I did. Thanks a million for this info.
I have never suggested Gateway devices to anyone, because I used to have huge issues with their pc’s in the late 90’s, and this notebook is just another example of why I would not take a Gateway computer if you gave it to me.
I really do need the driver pack for the gateway laptop with sound problems, but I also would be very appreciative if I could get you to walk me thru the process of loading it onto my ailing computer. can you help me please.
Billy
Couldnt get the sound working on my friend’s laptop. These drivers worked as promised. I immediately slipstreamed these drivers into an XP install so now he has a true installation/recovery disc. Why couldnt gateway do this?
I have a gateway computer mx6440 laptop i can not installed the ethernet. can some one help me. i have windows xp professional I can not get on the internet. please help
Thank you so much for this site, I have finally found the sound drivers for Windows XP Professional. Again thanks for the site
Wow!! Thanks for this. Not even gateway had the correct drivers, i had to reinstall xp pro, much like you i couldn’t get the modem or audio drivers to work. Thanks alot.
I have a gateway computer mx6440 laptop i can not installed the ethernet. can some one help me. i have windows xp professional I can not get on the internet. please help
I downloaded the gateway driver pack. when I loaded on the laptop, it ask “windows can not open this file gateway.rar to open this file, windows needs to know what program created it. windows can go on line to look it up automatically, or you can manually select from a list of program on your computer”
1.I can not get on line, 2 which program can I use that should be on my laptop. some please help me
cmealso: Use 7-zip or winrar, both are free to use extractors.
Thanks to everyone
I inserted the driver recovery disk
turned off the computer
turned it back on and hit the
letter “R”
it restored everything back the way
it was when I bought if from the store
again thanks a burch
bunch
Thanks for posting this information!! I have spent MANY hours trying to re-install this modem on my laptop after reinstalling Windows XP. I have a Gateway MX6426 laptop and this fix worked great on it. Thanks!!!
hjh
Hi there guys, I have a Gateway ML6226B and dow graded to XP from Visat as I din not like it but I cannot find a sound driver anywhere for it. Tried this one even although its for a differant laptop but it has not worked either ? Can anyone help ?
Sorry, to update the above post, I dont have any sound devices installed ??? Is that the same as requiring a driver ?
i own a computer store and trying to fix this POS emachines knock off was pissing me off gateway sent me their “drivers” cd which was the same crap driver that didnt work that is listed on their website. so after having that overnighted ( free ) and it not working i searched through about 30 forums before i came along to this one and you seem to be the only one who has solved this problem thank you.
hi admin, this might sound daft, but how do I extract the .rar file I know it is a zip archive but my XP SP2 doesn’t recognise it. I tried changing the extension to .zip but it didn’t like it! Do I need to download WinZIP ??
I have a Gateway MX6440 same problem with the drivers!
Thankyou
hi I unzipped the .rar file using winzip, the modem driver went through first time, the audio driver was reporting a problem saying the driver maybe currupt or missing! I uninstalled the modem and the audio, then installed the audio driver first, then the modem…
A little prayer and they both went through sweet!
Windows start up never sounded so good
I have the complete set of drivers now
Thanks guys, thanks Gateway?
Matt
Pls can u help me, i need drivers for my Gateway Mx6121 drivers i don’t have almost all my drivers installed after i did a clean installation,can u hlp me with the drivers please i need it urgently. thanks man
thanks man the drivers work but i couldn’t get the vga and sound working. pls any help . thanks man
Sorry to necro post, but your driver pack saved the day! Thanks so much.
Thanks, it worked a treat on the modem for my mx6440. All other drivers I found on the GW site, but the modem driver they have for it isn’t correct. I don’t actually use the modem, but got tired of seeing the exclamation point in device manager…you pack fixed it right off!
i have a gateway MX6440 but i cannot figure out how to use the unzipped .rar file to fix my audio and modem issues. what do i do?! i would really appreciate steps on how to get back my sound and modem. as you probably know this is very annoying, not having any sound
help!
You are AWESOME!
I have tried to fix this problem for 2 days.
Thanks
Man thanks it helped me a lot
works at spot 
Hi,
Ive tried all to the best of my ability. I have tried to single out the driver from the driver pack but it is all in one installation program. Would like someone to write to me via email to help me. I am in Thailand working but no technicians here can help. I curse the day I bought gateway.
jpcspn@yahoo.com
Thanks
James
I have a Gateway laptop model MX6448. Being a single mother, I don’t have the funds to take it to a repair shop. If I don’t get this fixed, I will be forced to withdrawl from my college courses. When I start the laptop, it does not fully boot. it shuts down just before anything appears on the screen - and goes back to the start up process. This happens over & over again. Once every thousand or so tries, the computer will actually start. I have searched several websites seeking help, but no luck. Gateway support will not help me bc the laptop is out of warranty (by like 2 weeks!). Please please PLEASE someone help! I am not that computer savvy, so please break it down into laymens terms.
Thanks so much in advance!
Oh how I wish I’d found this post sooner! I must have tried half a dozen times with the drivers from Gateway’s official site before doing a Google search. I’m happy to say these drivers worked perfectly on an MX6440 with an XP Home install. Took care of the Multimedia Audio Controller, PCI Device, and SM Bus Controller exclamation points. Thanks a lot!
So the pack download is in .RAR? This might sound dumb, but what do I do with that when I am reinstalling??? Do I extract them somehow first?(I have NO computer experience but I have been told by two shops I need to reinstall windows XP on my MX6440).
Are there only two drivers in this pack. Do all the other ones off the Gateway website work?
Thanks!
dave
Dave go download winzip and extract it. It has the drivers for everything.
TY man. this pack was perfect
best article i’ve seen for the drivers, thanks a lot!!! i passed days and days to fix it:P and came up with the same problem, modem and sound didnt work, you are awesome!