If you receive this message while trying to either uninstall or reinstall your printer, you need to enable everything in MSCONFIG. I had this problem while trying to reinstall a Dell printer for a client of mine. In the end, it ended up being that the RPC service was disabled via MSCONFIG. This service is required for a lot of programs to work properly. So if you come across this and you can’t seem to get your printer working, again, try reenabling everything in MSCONFIG, restarting the computer,a nd then try reinstalling the printer. Hope this helps!