Internet connection stops working after five minutes
Internet connection just stops working after five minutes. Symptoms, you cannot get to any web pages, no matter what you do; however, you’re able to ping, tracert and receive an IP address. More than likely what is happening is that there are remnants of an old firewall program still stuck on your computer? Possible left over registry entries from attempting to remove a firewall program such as Zone Alarm or CA EZ Trust Firewall. In my case, it was EZ Trust Firewall. I had removed whatever spyware was on this client’s computer, cleaned it up real nice, but the internet would just stop working after exactly five minutes. I attempted winsock fixes, etc, nothing worked. I finally caught on when I realized I saw this little pop up from my task tray that said something about my EZ Trust Firewall was disabled. I started searching through the registry and sure enough, there were still lots of entries with EZ Trust Firewall. I removed MOST of them thinking that was enough. I rebooted, waited, same thing happened. Then, I thought, perhaps if I reinstall the program I can uninstall it properly. Nope, you have to pay for the program or re-sign up using your Road Runner account e-mail address and password – something I did not have access to. So, I went back in, and found one more entry of EZ Trust, the only thing weird was it was under a Zone Alarm key. I just decided to delete it anyway. Reboot, wait, bam, internet works again after five minutes. Case closed.
I’ve had an issue where the internet stopped working after 10 minutes and I had to reboot the computer to start it again. This is in vista.
I also found a solution. Go to:
Control panel –> hardware and sound –> device manager –> network adapters.
Now, disable all of the adapters there (right click, disable). Then re-enable them one by one, and test your internet connection each time (may have to restart). The purpose is to find the adapter that is supporting your connection. Once you know which one it is, right-click it, and select properties. Go to the advanced tab.
Now you should see a list of options, and each time you click one the drop-down menu changes, listing alternatives for each one. Change almost all the options to different alternatives. The purpose of this is to change the configuration of your adapter to something that will support your connection better. Honestly, I did this, and it improved my connection. Since I don’t know which one it was that made the difference, it is necessary to change all of them. Here are the list of alternatives I had for each option in the improved state:
- 20 MHz Only
- 20 MHz Only
- Disabled
- probably should skip this one
- 0.802.11b/g
- Disabled
- WMM enabled
- Enabled
- RTS/CTS enabled
- 5. Highest
- Enabled
- 5. Highest
- 2.802.11b
Press OK, and check again to make sure the changes have been applied.
Now, this improved my connection but didn’t fix it. The true fix came after I did the following.
Go to this page: http://www.reviewingit.com/index.php/content/view/61/1/
Download the tool, and follow the instructions. Make sure you apply the fix for ALL your adapters. I first fixed one, then restarted, and a different list of adapters popped up for some reason afterwards, so I just decided I’d fix them all and restarted again. So I did it twice (just for the record). After I did that, I solved the issue with my internet. It doesn’t crash anymore. Hopefully your’s doesn’t either!